Queens Court, 24 Queen Street, Manchester, M2 5HX
- Specialism: Accounts & Payroll
- Office: Manchester
Type a day in the life of sellick from Greg D'Cruz
Ramadan can be a challenging time for employees, so it is important that businesses are aware of what they can do to support staff who are fasting. In this Q&A, Sahar Deshmukh offers her advice to business leaders, and tell us about the challenges of partaking in Ramadan whilst working. Ramadan is the holy month when Muslims celebrate the revelation of the Holy Quran. It is also a time when Muslims around the world fast from sunrise to sunset, but it is so much more than just abstaining from food and drink. It is a time to reflect on one’s actions and words and purify mind, body and soul. It is a spiritual and physical detox in a sense. During this month, Muslims dedicate as much time as they can in worship and doing charitable deeds, as the rewards are multiplied in this month. The idea is to be on your best behaviour to attain high reward and carry on with these habits beyond Ramadan. Ramadan lasts around 29 or 30 days, and Eid is then celebrated upon the sighting of the moon. What key things people/businesses need to be aware of during Ramadan? There are a number of things I believe businesses should be made aware of during Ramadan, these include: Offer a safe space to pray: while the five prayers are obligatory outside of Ramadan, Muslims can be more particular about praying on time during this month. Businesses should try and accommodate their staff with a prayer room or some space where they can offer prayers, Be considerate: people should try and be considerate when eating around those who are fasting whenever they can. It is a good idea to avoid asking if a person is fasting. They may have a health condition preventing them from doing so, which can be quite hard for someone who wants that spiritual connection within Ramadan. Respect people’s wishes: in general, be mindful that when someone is fasting, they may not have the energy to go out for company events or other social events. Be sensitive to their needs and religious sentiments and be supportive in any way you can. What are the challenges of doing Ramadan whilst working? It can be difficult to go through each day without food and drink, particularly during the long summer days in the UK. Sleeping patterns are massively disrupted during this time, so energy will be low and concentration levels will not be the same as outside of Ramadan. The biggest challenge at work is concentration. People can also experience extreme drowsiness as a result of low energy and lack of adequate sleep. It is not easy to explain this to your management who may not be able to understand how tough it is to endure fasting for 18 hours and how it is affecting your productivity. It can also be exhausting to travel while fasting, which can be difficult to avoid if your job requires frequent travel. Businesses need to bear this in mind. How can business leaders help/support staff that are taking part in Ramadan? Business leaders/managers can support their staff during this month in numerous ways. These include; By re-evaluating the work of their staff who are fasting. The key for senior staff and all colleagues is to be patient with those who are fasting and assist where they can to help make the month go by smoother. It may be helpful to offer flexible working hours during this time, a shorter day or frequent breaks during those moments of extreme exhaustion. Each individual is different in what they can cope with, so if a person has specific needs during this time, then they should be discussing it with their managers to see what is feasible. Avoid any company events that offer lunch during this time. All senses are heightened while fasting, particularly your sense of smell. It may make participation at such events harder than a regular day of fasting. Some people may request extra time off during the last ten days of Ramadan, as those are considered to be the most important nights. Many men confine themselves to the mosque dedicating them to worship and women can choose to do the same in their homes to achieve a greater reward. Businesses should try to accommodate these needs when they can to allow their staff to have a greater spiritual connection. Business should try and raise awareness about the month, so people know what it entails. If you are currently taking part in Ramadan we would love to hear about your experiences and what your business is doing to support you! Please contact us, or you can engage with us on LinkedIn, Twitter or Facebook.
Earlier this month we were delighted to be re-accredited with ISO 9001:2015, a quality management accreditation that is externally audited to ensure compliance with set standards. ISO 9001 looks at core business areas that need to be documented in order to ensure a robust quality management system. This includes: context of the organisation, leadership, planning, support, operations, performance evaluation and improvement. This year the auditor was impressed with our quality management system and the evidence of continuous improvement that we have demonstrated. He commented on our improved response rate for customer feedback including feedback forms and testimonials, the detail provided within our risk register and objectives, and the level of engagement across all levels and roles within the organisation. Sellick Partnership has held the ISO 9001 accreditation since May 2014 (where we met the 2008 accreditation standard, and progressed to the 2015 version in 2017). This most recent audit was an annual surveillance audit to ensure we are still meeting the requirements of the ISO 9001:2015 standard. Why is ISO 9001 important to our clients and candidates? At its core ISO 9001 is a quality accreditation. It gives our clients and candidates reassurance that we have robust procedures and processes in place which prioritise quality and continuous improvement. As a result we believe it provides a number of benefits for our clients and candidates; ISO 9001 is a mark of quality and helps us stand out from the crowd as a recruiter that values quality and service delivery. The risk management element of our ISO 9001 accreditation provides reassurance to our clients that we are considering our risks, and therefore their risks, and take appropriate action to reduce these. The regulatory and legislative requirements of the ISO 9001 accreditation mean that our clients (and candidates) can be confident that we are complying with all relevant legislation and regulations. The continuous improvement aspect means that as a business we can demonstrate a clear process for dealing with issues and complaints, and have a proactive approach to resolving them. Internal audits and issue logs means that we are more likely to discover any issues quickly and have clear processes in place to resolve them. To find out more about ISO 9001 and our other awards and accreditations here.
Apprentices are a key component of our business and we are extremely proud of the success of our apprenticeship scheme. Eleanor Malaney joined us just over a year ago and has already progressed into an Administrator role with our legal recruitment team. Here, Eleanor recalls her experience as an apprentice at Sellick Partnership and why it was the best decision for her. Why did you decide to take a role as Apprentice Administrator at Sellick Partnership? At first it was the awards and accreditations that Sellick Partnership have achieved that really caught my attention. To have so many awards that demonstrate commitment to their staff was great to see. I was also struck by their successful apprenticeship scheme from hearing about it throughout the interview process. There are already a number of people in the business that have successfully completed their qualification and now working full time as permanent employees. That is exactly what I wanted to find. A company that would assist me in my learning, but somewhere I could also grow and develop professionally. Why did you decide to take the apprenticeship route? I have never really been that academic so I knew university was not going to be for me. I do not learn well that way. I much prefer learning whilst I am doing things, so learning whilst working was an obvious step for me to take. I was lucky enough to find an apprenticeship studying business administration through college which I thoroughly enjoyed. I then looked for a way I could take my qualification further and found Sellick Partnership. What was your first few weeks as an apprentice like? My first few weeks were incredibly busy but so enjoyable. The team at Sellick Partnership really helped me get to grips with all the basics that are essential in recruitment – for example reviewing CVs, updating the CRM system and taking candidate calls. By learning the basics so early on I was able to get a great grounding, and now I feel like I am able to add value, and assist the teams in their day-to-day activities. What was your favourite part about being an apprentice? The best and most interesting aspect of my journey so far has been learning from such knowledgeable people. Each and every employee at Sellick Partnership has something different to offer in terms of sharing their knowledge which is invaluable to my learning. I am learning so much about the legal sector and the recruitment industry, whilst developing my business admin skills at the same time, which I don’t feel I personally could have done if I had decided to go to university. Why do you think apprenticeships are important? Apprenticeships give young people more opportunities to succeed. If it wasn’t for the apprenticeship route I am not sure what I would be doing. I know I did not want to go to university, but at the same time I know I want a successful career. This apprenticeship is giving me that opportunity. Not only am I able to learn from highly knowledgeable experts, but I am also working in a company that I can see myself growing and developing with. What is your advice to anyone thinking about apprenticeships? My biggest piece of advice would be to never be scared of asking too many questions. Being an apprentice is all about learning, and you should never feel scared, and think asking questions is wrong. This will help you expand your knowledge and grow with any business you are in and will grasping as much knowledge as possible will greatly improve your chances of being offered a permanent position at the end of your apprenticeship. Our apprentices love the opportunities they get to succeed here at Sellick Partnership. To find an apprenticeship role at Sellick Partnership and find out how you could start a career in recruitment, get in touch and speak with our Internal Talent Manager, Simon Briffa. Or, if you are still unsure if an apprenticeship is right for you, read more stories here from Sarah Childs and Sufia Yazdjerd.