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Job overview

Call Handler

Call Handler

Sunderland

Temporary on going

Our client are currently seeking a Call Handler

Responsibilities of the Administrator include:

  • To act as the first point of contact for customers accessing the Group.
  • Deal with all customers based enquiries in an efficient, courteous, friendly and customer focused manner
  • Respond to requests for the Groups services and handle general enquiries using the telephone, web, email and any other communication channels which become available
  • Undertake administrative tasks as instructed
  • Record comments, compliments and complaints in accordance with procedures.

The Successful person will have:

· Excellent communication skills with a wide range of customers and colleagues

· Ability to plan own workload and meet deadlines

· IT skills

If you believe that you are well-suited to the role, please apply. For additional information, please contact Ellie Parkinson at Sellick Partnership

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.