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Job overview

Client Services Manager

  • Location

    West London, London

  • Sector:

    Procurement, Purchasing

  • Job type:


  • Salary:

    £50000 - £65000 per annum + up to 10% Bonus

  • Consultant:

    Alex Rowland

  • Email:


  • Reference:


  • Published:

    over 1 year ago

  • Expiry date:


  • Start date:


Sellick Partnership are exclusively recruiting for a Client Services Manager to join a well-established organisation based in the West London area.

The purpose of the Client Services Manager is to be the primary point of contact for all service related matters for assigned clients, managing the interface between suppliers and clients effectively. You will offer expert advice and unique solutions to achieve the best outcomes, working closely with the Procurement Operations team to deliver client satisfaction.

Duties of the Client Services Manager include:

  • Accountability for the end to end service and meeting the strategic needs of assigned clients in line with contractual arrangements
  • Working with assigned clients to:
  • develop better relationships
  • achieve organisational objectives and value
  • develop effective sourcing events
  • identify capable suppliers and supplier development to meet client needs
  • support through the sourcing / competition process
  • post tender contract management and delivery assurance
  • Ensuring regular client communication and reporting
  • Ensure an in-depth understanding of assigned strategic clients current and future needs
  • Providing category and procurement expertise

The suitable candidate will have the following:

  • A sound understanding of modern procurement practices, primarily within the Public Sector, and an ability to use this experience and knowledge
  • Knowledge of eSourcing and tendering solutions
  • Proven ability to develop and maintain effective relationships with internal and external stakeholders across all levels of seniority
  • Commercially aware and a competent negotiator
  • An expert in their category
  • Excellent commercial awareness and business acumen; analytical and numerate
  • Ability to prioritise multiple projects whilst maintaining client commitments in a fast-paced environment
  • Ability to make decisions, problem-solve and take a pro-active approach
  • Drive and self-motivation with a focused, engaging and positive attitude

If you are interested in the above position and feel your experience matches the criteria please apply now for immediate consideration or for more information please contact Alex Rowland.

*Initial telephone Interviews will be taking place end of June*

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. Over the years we have built up an enviable relationship with employers and our expert team of consultants boast up-to-date market knowledge and a strong reputation making Sellick Partnership best placed to help you. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice https://www.sellickpartnership.co.uk/data-processing-notice