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Job overview

Customer Service Advisor

  • Location

    Alfreton, Derbyshire

  • Sector:

    Housing & Property Services, Housing Management

  • Job type:

    Contract/Interim

  • Salary:

    Negotiable

  • Consultant:

    Bethan Hall

  • Email:

    housing@sellickpartnership.co.uk

  • Reference:

    BHCSA_1538560491

  • Published:

    about 1 month ago

  • Duration:

    6 months+

  • Expiry date:

    2018-11-02

  • Start date:

    ASAP

  • Consultant:

    #

Customer Service Advisor

5 months+, Full Time

Alfreton, Derbyshire

Sellick Partnership are working with a public sector organisation in Alfreton who are recruiting for a Customer Service Advisor to join their busy team

As a Customer Service Advisor, your role will include the following duties:

  • Dealing with queries on behalf of tenants relating to their tenancies
  • Handling enquiries from customers, staff, sub-contractors and suppliers
  • Escalating queries to the relevant department where necessary
  • Providing advice to tenants regarding rent payments
  • Managing complaints in a professional manner
  • Ensuring data is correctly applied to the system
  • Managing KPI's effectively

Apply now or for further information please contact Bethan Hall at Sellick Partnership

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. Over the years we have built up an enviable relationship with employers and our expert team of consultants boast up-to-date market knowledge and a strong reputation making Sellick Partnership best placed to help you. Sellick Partnership is proud to be an equal opportunities employer. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.