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Job overview

Customer Service Manager

  • Location

    West Yorkshire, England

  • Sector:

    Housing & Property Services, Housing Management

  • Job type:

    Contract/Interim

  • Salary:

    Up to £50000 per annum

  • Consultant:

    Bethan Hall

  • Email:

    housing@sellickpartnership.co.uk

  • Reference:

    BHCSM_1580146779

  • Published:

    5 months ago

  • Duration:

    6 months

  • Expiry date:

    2020-02-26

  • Start date:

    asap

  • Consultant:

    #

Customer Service Manager

6 months, Full Time

£50,000 ~

West Yorkshire

We are recruiting for a social housing provider in West Yorkshire who is looking for an experienced Customer Service Manager to join their team on a 6 month basis

Duties of the Customer Service Manager role will include, but are not limited to:

  • Manage a team of 30 customer services professionals, including 4 team leaders
  • Lead teams into a culture of customer service excellence through appropriate recruitment, training and performance management
  • Develop effective relationships with internal and external stakeholders
  • Manage a budget of circa 250k

Essential experience of the Customer Service Manager include:

  • Experience within a contact centre environment
  • Experience working at a mid -management level

Desirable experience of the Customer Service Manager includes:

  • Knowledge of the social housing sector

If you believe you have the necessary skills and experience for the Customer Service Manager role, please apply now, or contact Bethan Hall at Sellick Partnership for further information

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. Over the years we have built up an enviable relationship with employers and our expert team of consultants boast up-to-date market knowledge and a strong reputation making Sellick Partnership best placed to help you. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. For information on how your personal details may be used by Sellick Partnership, please review our data