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Housing Assistant

  • Negotiable
  • Newcastle upon Tyne, Tyne and Wear
  • Temporary
  • Housing & Property Services, Housing Needs

Housing Assistant

37 hours pw

Temporary on going

Our client are currently seeking a highly experienced Housing Assistant

Responsibilities will include:

  • Provide administration support to Housing team
  • Support the development and delivery of effective and high-quality housing services to Housing customers across geography in line with related housing strategies to ensure effective sustainment of tenancies and neighbourhoods
  • Acknowledge and respond to initial contact and queries received in person, via email, telephone or social media from customers in relation to housing management, tenancy breaches or anti-social behaviour
  • Carry out home visits to customers in response to a range of housing management queries as required
  • Assist housing teams to ensure customers comply with their legal obligation to provide access for heating checks and electrical testing
  • Support the delivery of estate inspections and community walk abouts, including logging repair requests and referral of issues to partner agencies
  • Respond to customers' queries regarding furniture packs, including repairs, replacements, pack adjustments and terminations, including liaising with providers and amending tenancy charges on the housing system.

The Successful person will have:

  • Experience of working in Social Housing/Housing background
  • Able to complete a Basic DBS

If you believe that you are well-suited to the role, please apply. For additional information, please contact Shannon Netting at Sellick Partnership

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Shannon Netting Recruitment Consultant

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