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Housing Assistant

Housing Assistant

37 hours pw

Newcastle

Temporary on going

 

Sellick Partnership are currently assisting in the recruitment of Housing Assistant to join our client on an ongoing temporary basis to provide housing and administration support to their Housing team.

 

Responsibilities of the Housing Assistant will include:

  • Provide administration support to Housing team
  • Support the development and delivery of housing services to Housing customers across organisation
  • Acknowledge and respond to initial contact and queries received in person, via email, telephone or social media from customers in relation to housing management, tenancy breaches or anti-social behaviour
  • Carry out home visits to customers in response to a range of housing management queries as required
  • Assist housing teams to ensure customers comply with their legal obligation to provide access for heating checks and electrical testing
  • Support the delivery of estate inspections and community walk abouts, logging repair requests and referral of issues to partner agencies.
  • Allocate, terminate and manage Karbon Homes' garages, garage sites and allotments including managing waiting lists and tenancy changes on the housing system
  • Respond to customers' queries regarding furniture packs, including repairs, replacements, pack adjustments and terminations, including liaising with providers and amending tenancy charges on the housing system
  • Process payment of invoices and manage general queries relating to invoices, including raising of purchase orders, sundry payments and rent account adjustments as required.

 

The successful Housing Assistant will have:

  • Knowledge of legislation in relation to housing provision
  • Knowledge of welfare benefits
  • Strong administration and customer service skills
  • Full clean UK driving licence and access to own vehicle

 

If you believe that you are well-suited to the role, please apply. For additional information, please contact Claire Harrison at Sellick Partnership.

 

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including underrepresented and disadvantaged groups and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.