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Job overview

Housing Customer Service Advisor

  • Location

    Leeds, West Yorkshire

  • Sector:

    Housing & Property Services, Housing Management

  • Job type:

    Contract/Interim

  • Salary:

    Negotiable

  • Consultant:

    Sam Matondo

  • Email:

    housing@sellickpartnership.co.uk

  • Reference:

    SM56476_1636982265

  • Published:

    2 months ago

  • Expiry date:

    2021-12-15

  • Start date:

    ASAP

  • Consultant:

    #

Housing Customer service Advisor
Ongoing temporary

Start ASAP

Sellick partnership are currently assisting in the recruitment of a Housing Customer Service Advisor required to join a social housing provider on a permanent basis.

As the Housing Customer Service Advisor, you will carry out a customer service based role working as part of the current Customer Services Team.

Key responsibilities of the Housing Customer Service Advisor:

  • Responding to first point of contact enquiries via phone and mail
  • Taking calls to diagnose and report repairs
  • Discussing rent and taking payments
  • Discussing Anti-Social Behaviour/tenancy management issues and providing advice

Essential/Desirable experience of the Housing Customer Service Advisor:

  • Possess strong IT skills with ability to learn new systems quickly
  • Excellent customer service experience

Please apply now for an immediate start, or contact Sam Matondo at Sellick Partnership.