7 months ago
Temporary - ongoing
Lincolnshire - home working available
£30 hourly, 37 hours per week.
Sellick partnership are currently assisting in the recruitment of a Housing Officer required to join a public sector organisation in the Lincolnshire area. The Housing Officer will act as an ambassador for the Council, delivering excellent housing and tenancy management services designed around customer requirements, working with internal and external partner agencies to ensure income is maximised and tenants comply with their tenancy conditions.
My client is looking for an enthusiastic individual who is an experienced Housing Officer to join their team on an ongoing temporary basis.
Key responsibilities of the Housing Officer:
- Manage housing and tenancy related issues within a defined area - solving problems, ensuring agreed tasks are actioned and providing appropriate sign-posting
- Manage and coordinate all matters relating to all types of tenancies within a defined area, taking ownership of customer`s issues and liaising closely with colleagues who have specific responsibilities
- Undertake accompanied viewings and the 'sign-up' of new tenants ensuring the understanding of their responsibilities as tenant and potential landlord enforcement policies and remedies
- Take timely actions to identify and remedy actual or potential breaches of tenancy, ensuring tenancy compliance and encouraging tenant responsibility
- Ensure new tenants are signed up with clear expectation to pay their rent and that they are supported in applying for appropriate benefits such as Housing Benefit or Universal Credit at sign up
- Respond to and investigate issues of anti-social or unacceptable behaviour
- Support the direction of caretaking activities and liaise with the Grounds Maintenance Officer to improve the estate environment.
- Assist residents, whether as individuals or as community groups, in accessing relevant services (e.g. LCC Wellbeing Service, Adult Social Care etc.)
- Identify and report any concerns relating to Safeguarding; both in relation to vulnerable adults and in promoting the welfare of children and young people
Required skills and experience of the Housing Officer:
- Qualified, working towards or willing to work towards Membership of the Chartered Institute of Housing
- Evidence of successful partnership or multi-agency working
- Experience with and understanding of ASB issues
- Good standard of general education (A level or equivalent)
- Current driving license
If you believe you have the necessary skills and experience for the Housing Officer role, please apply now, or contact Bethan Hall at Sellick Partnership.
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