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Job overview

Income Officer

  • Location

    Stafford, Staffordshire

  • Sector:

    Housing & Property Services, Housing Management

  • Job type:


  • Salary:


  • Consultant:

    Katy Whitehead

  • Email:


  • Reference:


  • Published:

    9 months ago

  • Duration:

    3 months +

  • Expiry date:


  • Start date:


  • Consultant:


Income Officer

Temporary 3 months+, Full-time


An Income Officer is required to join a leading housing association based in Staffordshire. My client is looking for an experienced Income Officer on a full-time basis.

Responsibility for this role includes:

  • Monitoring a tenancy caseload and ensure all rent arrears are dealt with
  • Make appropriate arrangements to repay outstanding amounts
  • Serve legal notices
  • Prepare and present cases in court
  • Attend evictions
  • Administer the collection of former rent arrears
  • Complete income and expenditure reviews with tenants
  • Preventing at risk accounts from falling into arrears
  • Showing initiative when supporting complex cases of arrears recovery, using appropriate legislation and knowledge
  • Supporting residents in relation to benefit or grant applications and assisting them in setting up bank accounts and direct debits

The successful candidate will have:

  • Previous experience of Income recovery in a similiar setting
  • Hold a valid driving license and have access to own car

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