Durham, County Durham
3 months ago
Temporary, Full time
Income Officer required to work with a Durham based association. My client are seeking an experienced Income Officer to join their team on a temporary, full time basis.
As the Income Officer you will be working within the Income team responsible for supporting the team with arrears recovery.
Responsibilities of the Income Officer include:
- Maximising the rental income including income collection and debt reduction targets, for a patch of properties
- Dealing with the day to day enquiries
- Preventing at risk accounts from falling into arrears
- Visiting tenants to collect outstanding rent arrears
- Analysing tenants income and expenditure and providing advice on negotiating with creditors in order to reduce debts
- Showing initiative when supporting complex cases of arrears recovery, using appropriate legislation and knowledge
- Supporting residents in relation to benefit or grant applications and assisting them in setting up bank accounts and direct debits
- Monitoring rent accounts and setting up repayment plans
- Attending court and gathering documentation
Required skills and experience of the Income Officer:
- Previous exposure to income
If you believe you have the necessary skills and experience for the Income Officer role, please apply now or contact Lucie Houston at Sellick Partnership.
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