Wigan, Greater Manchester
£17000 - £23000 per annum + + Benefits
10 months ago
Our client is a growing Investment Management company. Due to growth and expansion, they are looking for an Investor Support Executive to join their team in Manchester on a permanent basis to provide expert knowledge and support to a variety of stakeholders.
The Investor Support Executive will be responsible for:
- Dealing with all queries from private clients, institutional clients and other external stakeholders in like with SLAs
- Managing own workload and personal development to ensure all clients ae provided with a high quality service
- Taking full responsibility in investigating any complaints until resolution
- Develop complete understanding of both internal policies and industry regulations and processes in relation to collective investment schemes
- Supporting with research in to and completion of projects when required
- Prove full understanding and adherence to FCA regulations and guidelines
- Other ad-hoc responsibilities inclusive of general office duties
The Investor Support Executive should meet the following skillset:
- Previous experience within the Financial Services industry is essential
- CISI qualifications (or equivalent) would be beneficial but not essential
- Ability to prioritise workload and therefore meet tight deadlines and important SLAs
- Excellent communication skills with stakeholders of all levels including well established clients
- Exceptional high standards and accuracy to maintain client data
- Ability to use a range of computer software/ data warehouse systems
- Ability to problem solve and deal with complex queries
This is an excellent opportunity for someone looking for a career in the Investment arena, with a growing company who offers excellent support and benefits including study support for relevant qualifications and a highly competitive pension.
If you believe your experience meets the criteria of the Investor Support Executive, please apply with a copy of your CV.
Those without relevant experience will not be reviewed for this position.
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