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Job overview

Neighbourhood Officer

  • Location

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    Housing & Property Services, Housing Management

  • Job type:


  • Salary:


  • Consultant:

    Claire Harrison

  • Email:


  • Reference:


  • Published:

    6 months ago

  • Expiry date:


  • Start date:


  • Consultant:


Neighbourhood Officer

Newcastle and surrounding areas - Working from home
Ongoing Temporary

Sellick partnership are currently assisting in the recruitment of a Neighbourhood Officer on an ongoing temporary role for a Social housing organisation based in the North East.

The purpose of the Neighbourhood Officer is to provide a cost effective and efficient service driven by the Affordable Housing business plan and the overriding objective of ensuring the neighbourhoods and Over 55 Living schemes being managed produce the maximum profit.

Duties of the Neighbourhood Officer include:

  • Manage the contract with customers - Enforcing the conditions of tenancy so that the company's assets are maintained appropriately
  • Undertake tenancy reviews, manage early stage contract enforcement and carry out property inspections where appropriate to ensure compliance with the contract
  • Carry out visits to neighbourhoods and schemes and visit customers' homes when required
  • Manage both internal and external service provision to ensure that services are provide at the agreed standard and represent value for money
  • Neighbourhood/Scheme planning - develop and implement plans where it is identified that a plan is required, so that the objectives of the business are met
  • Set service charges and budgets for the neighbourhoods and schemes they manage, identifying any issues that may affect the future management of the scheme
  • Ensure that standards are maintained at the appropriate level by undertaking visits to the neighbourhoods and schemes to the agreed schedule. Monitor building and environmental standards, managing any issues to an effective and timely resolution
  • Health and Safety - Ensure compliance with the company's Health and Safety policy and contribute to meeting its health and safety responsibilities, including fire safety
  • Liaise with colleagues internally and externally to ensure that neighbourhoods and schemes are as safe, clean, attractive and profitable as possible

Required skills and experience of the Neighbourhood Officer:

  • Experience working as a Neighbourhood Officer or within a similar position
  • Enhanced DBS
  • Full UK driver's license

If you are interested in this position or any other similar roles please contact Claire Harrison for more information on the Neighbourhood Officer or apply now.

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