Newcastle upon Tyne, Tyne and Wear
£38000 - £40000 per annum
about 1 year ago
Sellick Partnership are delighted to be working with one of the UK's largest Pension Specialist Companies. This business work hard to protect and enhance the benefits of hundreds of thousands of pension scheme members. You will be working hard closely with the Deputy Payroll Managers to ensure provision of high quality pension payroll services to both beneficiaries and Trustees.
Key responsibilities & accountabilities
You will be involved in a wide range of pension payroll and management tasks. As Payroll Manager you will have prime accountability for the service delivery in terms of quality, profit and sustainability for an assigned XPS Administration client portfolio as well as the day to day line management of the deputy payroll managers and their designated team. Key responsibilities may include:
Active participation in marketing initiatives, new business activities, attending new business pitches and company events. Seeking opportunities to generate additional income from existing client portfolio.
Providing expert advice solutions to pension payroll queries; keeping abreast of technical and legislative developments within the pensions industry.
Overseeing the project management of annual and ad-hoc projects such as year-end HMRC returns pension increases. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.
Involvement in the scrutinising of client payroll work of other less experienced pension payroll team members. Signing out of ad-hoc and standard letters in response to customer queries.
Disseminating information to team members on service delivery objectives and targets for assigned client portfolio. Presenting of technical matters at team meetings.
Leading non-client activities, conducting internal audits, being alert to potential improvements in pension payroll processes, quality improvement and implementing changes. Ensuring Governance tracking measures (for example central spreadsheets, error logs etc) are updated promptly.
Assuming responsibility for total workflow management for the designated teams, including workload allocation, prioritisation and ensuring delivery in line with client expectations, legal timescales and service level agreements (SLAs). Holding regular workflow meetings with deputy payroll managers to manage progress and resolve any issues.
Identifying team objectives or other necessary changes in line with business needs, and actively implements appropriate course of action.
Positively contributing to regular management meetings, implementing any recommendations or decisions made in terms of working practices, resourcing, efficiencies and dissemination of communications to more junior staff.
Formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required.
Formal responsibilities for mentoring, training, coaching and developing of pension payroll team members. Ensuring adherence to company policies and working procedures, follow up on errors that impact on teams outside of Payroll
Forging strong working relationships with other departments/teams both internal and external to the Company in order to provide a total service to our clients. e.g. Pensions Accounts, Payroll, Administration Business Support and in house BACS bureau.
Formal responsibility for managing the in-house BACS bureau and ensuring ongoing accreditation through triennial audits
Ensuring the accurate updating of Virtual Office for both chargeable and non-chargeable activities, enabling team and self to meet required utilisation and recovery targets, and providing encouragement to team to meet targets and objectives. Reporting to senior management by exception.
Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.
If you would like to apply for this role or would like to find out more, please apply online.
Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. Over the years we have built up an enviable relationship with employers and our expert team of consultants boast up-to-date market knowledge and a strong reputation making Sellick Partnership best placed to help you. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.