Newcastle upon Tyne, Tyne and Wear
£37000 - £42000 per annum
7 months ago
Job purpose summary
Working closely with the Deputy Payroll Managers to ensure provision of high quality payroll services. In addition, you will be expected to participate in strategic business changes i.e. critical success factors, implement decisions made by the Board and understand the issues that affect the performance of the Company.
Key responsibilities & accountabilities
- Providing expert advice solutions to payroll queries; keeping abreast of technical and legislative developments within the industry.
- Overseeing the project management of annual and ad-hoc projects such as year-end
- Involvement in the scrutinising of client payroll work of other less experienced payroll team members. Signing out of ad-hoc and standard letters in response to customer queries.
- Disseminating information to team members on service delivery objectives and targets for assigned client portfolio. Presenting of technical matters at team meetings.
- Leading non-client activities, conducting internal audits, being alert to potential improvements in pension payroll processes, quality improvement and implementing changes. Ensuring Governance tracking measures (for example central spreadsheets, error logs etc) are updated promptly.
- Assuming responsibility for total workflow management for the designated teams, including workload allocation, prioritisation and ensuring delivery in line with client expectations, legal timescales and service level agreements (SLAs). Holding regular workflow meetings with deputy payroll managers to manage progress and resolve any issues.
- Identifying team objectives or other necessary changes in line with business needs, and actively implements appropriate course of action.
- Positively contributing to regular management meetings, implementing any recommendations or decisions made in terms of working practices, resourcing, efficiencies and dissemination of communications to more junior staff.
- Formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required.
- Formal responsibilities for mentoring, training, coaching and developing of pension payroll team members. Ensuring adherence to company policies and working procedures, follow up on errors that impact on teams outside of Payroll
- Forging strong working relationships with other departments/teams both internal and external to the Company in order to provide a total service to our clients. e.g. Accounts, Payroll, Administration Business Support and in house BACS bureau.
- Formal responsibility for managing the in-house BACS and ensuring ongoing accreditation through triennial audits
- Ensuring the accurate updating of Virtual Office for both chargeable and non-chargeable activities, enabling team and self to meet required utilisation and recovery targets, and providing encouragement to team to meet targets and objectives. Reporting to senior management by exception.
Training, education & qualification
- Educated to a minimum of A Level or Degree or equivalent standard.
- Ideally a minimum of three C grades or above at A Level or equivalent qualification.
- Strong Maths and English GCSE or equivalent qualification - minimum grade B.
- Possession of a professional payroll qualification is preferred but not essential (or applicants deemed 'qualified by experience' would be considered).
For more information or to apply please contact Maz Williams at Sellick Partnership, Newcastle.
Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.