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Job overview

Repairs Planner

Repairs Planner

Remote Working/ Grimsby

6 months


Repairs Planner required to join a social housing provider based in Grimsby on a 6 month temporary basis

This position enables home working, although travel to their Grimsby office once a month will be required

Key responsibilities of the Repairs Planner:

  • Scheduling repairs for social housing tenants, ensuring all operatives have a full day's work and that productivity is optimised for either voids or responsive engineers
  • Ensuring all work is closed out and tasks are completed
  • Advising residents if engineers are running late and if necessary rescheduling appointments at resident's convenience
  • Rescheduling any follow on work reported by engineers from site
  • Ensuring all time slots are correct for the tasks required as necessary
  • Regularly and consistently updating the Voids Planner for the regional area that you are assigned
  • Taking customer calls, diagnosing repairs, agreeing appointments, and allocating works as necessary
  • Informing Supervisors and relevant managers if engineers miss appointments or if sourcing of materials negatively impacts on productivity
  • Responding to internal and resident enquiries within the SLA's set
  • Monitoring achievement of KPI targets
  • Ensuring all relevant systems used to monitor performance are regularly and accurately updated
  • Checking at the end of the day that all jobs are completed or rescheduled
  • Reviewing and adjusting trade resource requirements with Responsive or Voids Planning Team Leader/Trade Supervisor
  • Ensuring all required certificates, forms and permits relating to Responsive Repairs or Voids are up to date depending on which area you are assigned to work in
  • Organising sub-contractors for various specialist work and ensuring safety checks are carried out where required
  • Raising and closing purchase orders for contractors, liaising with them for continual updates and progress on repairs

Please apply now for an immediate start

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the foot