Our client a leading North West Housing Association is currently recruiting for an experienced Scheme Manager to join their team on a fixed term contract basis for a period of 9 months.
The duties of the role include:
- Delivering quality housing management and estate services to the groups supported housing profile
- Liaising with referral agencies regarding nominations, allocations and sign ups
- Re-letting properties in line with set KPI's
- Ensuring inspections are undertaken and documented in accordance with company processes
- Liaise with Asset Management to ensure a prompt response to maintenance and repair queries
- Arranging and prompting involvement from residents at customer meetings
- Monitoring service charge expenditure monthly and reporting on performance
- Undertaking other duties in order to meet personal, team and organisational objectives
The successful candidate will have experience of managing a supported housing portfolio and experience of working with vulnerable people. You will have previously provided first class customer service within a housing environment. You will have strong experience of dealing with the above aspects of housing management and be effective at building relationships with third party agencies
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