Blaydon-On-Tyne, Tyne and Wear
£39000 - £44500 per annum
9 months ago
Sellick Partnership are currently recruiting for a Senior Service Designer on behalf of a public sector client. The position is on a permanent basis. The successful candidate will support the wider design team, which includes Interaction (UI) and User experience (UX). You will have a working knowledge of practicing user centred design, and will be responsible for managing and supporting a range of activities required in the journey to become a multi-sourcing digital business.
- Analyse failure within services and identify root causes for that failure
- Identify opportunities for cost reduction and improvement within an existing service
- Understand user needs and identify where separate interactions with government should act as one service that meet that need
- Arrange these separate interactions into rational user journeys within that service
- Look for commonalities in activities across services where products could be made
- Understand the existing supporting system of a service and design targeted improvements to that system to accommodate the new service - both digital and process based
- Create and rapidly iterate service prototypes
- Identify and design new service patterns and standards
If you are interested in learning more about his opportunity, please contact Jake Winship at Sellick Partnership.
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