Accessability Links

Keeping up to date with systems...

Posted by
27 May 2015
A couple of weeks ago I attended our super user training for our system. Myself and seven other colleagues spent two days in our Manchester office with an external trainer learning all the how to utilise different functions and capabilities of the system.

It was an intense two days, but was broken up with different exercises, several quizzes and games to help solidify what we had learnt. After finishing the training we were sent away with a workbook of exercises to complete, followed by an email with 'homework' which reiterated what we had been taught and to assess what information we had retained. 

We return in four weeks to attend the further 'train the trainer' course in which we spend three days recapping what we learnt previously, learning how to train different people with different learning needs and then presenting elements of the system back to the rest of the group.

The whole process so far has been really good - it got me thinking about the importance of learning new things, in particular systems.

When speaking with candidates one of the questions I ask is about system knowledge and level of experience. How often are you exposed to new systems and do you embrace the process? Do you keep up to date with your skills? For example, do you learn the newest version or package of a particular system?

I'd love to hear your thoughts in the comments below on how to keep updated with your internal systems whilst developing your soft skills….


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