Damp and Mould Surveyor

Damp and Mould Surveyor - Job Description

Contract Type: Full Time
Hours: 39 hours per week
Salary: £41,000 - £49,000 (depending on experience)

Overview of the Role

A Damp and Mould Surveyor works within the repairs and planned works team, specialising in identifying, assessing and resolving damp, mould and condensation issues across housing stock. The role is key to delivering safe, healthy living conditions and excellent customer service.

• Works across occupied and void properties to assess damp and mould issues
• Delivers inspections, diagnostics, and remedial recommendations for damp and mould
• Ensures a customer‑focused service when dealing with damp and mould cases
• Supports the delivery of safe, compliant and habitable homes

Key Responsibilities

1. Damp and Mould Inspections & Maintenance

• Carry out a range of inspections and maintenance tasks relating to:
• Damp penetration and rising damp
• Mould growth and condensation issues
• Associated repairs including plumbing, joinery and ventilation
• Building defects contributing to damp and mould (e.g. roofing, groundworks, drainage)
• Complete both reactive and planned inspections focused on damp and mould cases
• Diagnose root causes of damp and mould issues and recommend effective solutions

2. Damp and Mould Remedial Works & Improvements

• Specify and oversee remedial works to resolve damp and mould, including:
• Improving ventilation systems
• Repairing leaks, insulation issues, or structural defects
• Coordinating associated works (joinery, plastering, roofing, groundwork)
• Ensure damp and mould issues are permanently resolved to a high standard
• Take a "right first time" approach to prevent repeat cases

3. Customer Service (Damp and Mould Cases)

• Communicate clearly with tenants regarding damp and mould findings and solutions
• Provide advice on prevention (e.g. condensation management, ventilation use)
• Deliver a professional and empathetic service when handling damp and mould complaints
• Ensure high levels of customer satisfaction throughout the process

4. Health & Safety and Compliance

• Ensure all damp and mould work complies with housing standards and current legislation
• Adhere to health and safety procedures when inspecting and managing damp environments
• Ensure properties meet requirements relating to safe and habitable living conditions

5. Teamwork & Case Management

• Work both independently and as part of a wider maintenance and surveying team
• Collaborate with repairs teams, contractors, and housing officers on damp and mould cases
• Contribute to efficient case management of damp and mould reports and workloads
• Participate in out of hours response where severe damp or mould issues arise

Skills & Experience Required

• Experience in diagnosing and resolving damp, mould and condensation issues within housing
• Background in social housing, construction, or property maintenance
• Strong multi‑trade knowledge (plumbing, joinery, plastering, roofing, groundwork) to address damp causes
• Ability to identify root causes and implement long‑term solutions for damp and mould
• Strong communication and customer service skills, particularly in sensitive cases

Essential:

• Full UK driving licence
• Flexible and reliable approach to work

Behaviour & Culture Fit

• Customer‑focused approach, particularly when dealing with damp and mould concerns
• Empathetic and professional when interacting with tenants
• Takes ownership of damp and mould cases from diagnosis to resolution
• Adaptable and proactive in identifying solutions

Typical Work Environment

• Field‑based across housing stock inspecting damp and mould issues
• Works in a variety of environments including occupied properties affected by damp or mould
• Mix of inspections, reporting, and coordination of remedial works

Summary

A hands‑on technical role focused on identifying, diagnosing and resolving damp, mould and condensation issues across housing stock, ensuring safe, compliant living conditions while delivering high‑quality customer service.

If you're interested, then please click apply or reach Ben Dreher at Sellick Partnership, Derby.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.