ICT Project Delivery Officer

ICT Project Delivery Officer

Cardiff City Council

£40,777 to £45,091

Permanent, Full-time 

Cardiff / hybrid working

Overview of the ICT Project Delivery Officer position

Sellick Partnership is currently partnered with Cardiff City Council who are looking to recruit an ICT Project Delivery Officer to join their busy and expanding ICT and Infrastructure team on a permanent, full time basis. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance.

This opportunity presents a fast paced, ever-changing environment, with the ability to expand on your existing skillset within a organisation that is at the forefront of Technology and Transformation.

Key responsibilities of the ICT Project Delivery Officer 

• Lead the design and delivery of ICT infrastructure for new school builds, refurbishments and asset renewal programmes
• Manage relationships with Council teams, schools, stakeholders, suppliers and contractors to ensure successful project and service delivery
• Provide strategic advice and guidance on ICT requirements, procurement and compliance throughout the project lifecycle
• Oversee contracts, suppliers and service agreements, ensuring value for money and improved service levels
• Manage operational ICT services, including Service Desk incidents, SLAs, performance reporting and continuous service improvement
• Develop and maintain ICT service plans, policies and standards, ensuring compliance with statutory, corporate and health and safety requirements

Experience required for the ICT Project Delivery Officer

• Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources
• Experience in creating, implementing and managing service level agreements with suppliers and contractors, with a focus on continuous service improvement
• Proven track record in project management, ensuring effective planning and successful delivery of solutions
• Experience in developing and presenting business proposals, including business cases and statements of requirements, both verbally and in writing
• Demonstrable experience managing customer and supplier relationships, resolving issues and improving satisfaction where challenges arise

Benefits available that the ICT Project Delivery Officer will receive

• Annual salary between £40,777 - £45,091
• 33 days of annual leave per year after 5 years
• Local Government pension scheme
• 24/7 employee wellbeing service
• Flexible on hybrid working

This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies.

How to apply for the ICT Project Delivery Officer position

If you believe you have the necessary skills and ambition for the ICT Project Delivery Officer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership.

Closing date: Thursday 26 February 2026

Synonyms: IT Project Delivery Officer, IT Project Delivery Manager, Infrastructure Delivery, Service Delivery, IT Service Delivery and Infrastructure, IT Service Delivery Manager

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.