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Customer Service Advisor
JM/CSA2345_1764091918
Posted: 25/11/2025
- £14.31 - £16.50 per hour
- Manchester, Greater Manchester
- Contract/Interim
- Housing & Property Services, Property Services & Asset Management
Customer Service Advisor
Location - Manchester
Full time, Contract
35 Hours per week
Hourly rate - £14.61 - £16.50 per hour (Depending on payment type)
Our team at Sellick Partnership for a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focusing on organising house operatives, and repairs covering day to day and void jobs to meet customer needs.
Day to Day Responsibilities for Customer Service Advisor:
- Ensure that customer appointments are scheduled appropriately to consider customer needs and ensure the right operative/contractor is allocated the job
- Use daily tracker reports to manage travel / distance between jobs
- Dealing with repairs which will include raising/booking repairs on a CRM based system
- Ensure that customer appointments are scheduled appropriately to consider customer needs
- Monitoring and managing operatives diaries to maximise productivity
Experience required for the role:
- Excellent understanding of providing first class customer service
- Strong ability to multitask and ability to juggle conflicting priorities
- Flexible and adaptable approach to deal with changing requirements
- Excellent organisational skills and manage a busy workload
If you feel well-suited to the role, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Josh Meek
Manager