Senior Payroll Advisor

Newcastle/Hybrid

£32-35k DoE

Permanent/Full Time

Due to continued growth, a professional services organisation is seeking a driven and enthusiastic Senior Payroll Advisor to join its payroll team, based in a city centre office.

The successful applicant will be proficient with payroll software packages and demonstrate a proactive approach, strong numerical skills, and exceptional attention to detail.

As a key member of the payroll service team, you will work closely with Payroll Assistant Managers to ensure all payroll tasks are delivered to a high standard and meet client requirements.

About the organisation

The organisation prides itself on a people-first culture. Team members describe the working environment as supportive, friendly, progressive, flexible, inclusive, welcoming, approachable, ambitious, caring, and fun.

This culture is built on collaboration, hard work, and a shared commitment to delivering excellent client service. The organisation offers a supportive environment with genuine opportunities for professional development and career progression.

Key responsibilities of the Senior Payroll Advisor

• Processing end-to-end weekly and monthly payrolls for organisations of varying sizes and complexity

• Setting up pension schemes with multiple pension providers, including calculations and data distribution

• Building and maintaining strong professional relationships with clients

• Completing reconciliations, manual calculations, and responding to client queries

• Supporting junior team members with queries and training when required

Required skills and experience of the Senior Payroll Advisor:

• Experience working in a senior payroll position

• Highly numerate with excellent attention to detail

• Ability to work independently across multiple payrolls, ideally with full end-to-end payroll processing experience

Technical skills:

• Strong knowledge of Microsoft Office, particularly Excel (including import/export functions) and Outlook

• Ability to transfer data between payroll systems and Microsoft Excel

• Knowledge of the Bacs payment process

Personal attributes:

• Excellent interpersonal skills and the ability to work effectively as part of a team

• A flexible, client-focused approach with a commitment to delivering high-quality service

• Highly organised, thorough, and diligent, with strong prioritisation and time management skills

• A trustworthy approach with a high level of integrity

• Flexibility to meet client deadlines in a professional services environment

Benefits

• Contributory pension scheme with matched employer contributions

• Company sick pay above statutory rates (subject to eligibility)

• Life assurance from day one

• Enhanced maternity and paternity pay (subject to eligibility)

• Discounted private medical care through a group scheme

• Investors in People Gold accreditation

• Generous annual leave allowance including bank holidays and a Christmas shutdown

• Additional holiday entitlement based on length of service

• Option to purchase additional annual leave

• Annual payment of professional subscription fees

• Access to a discounted shopping platform

• Confidential Employee Assistance Programme with 24/7 support and access to counselling

• Wellbeing platform with health resources, fitness programmes, and podcasts

• Cycle to work scheme

• Interest-free season ticket loans

• Free eye tests and contributions towards glasses, plus annual flu vouchers

• Employee referral scheme

• Paid volunteering days

• Complimentary tea, coffee, soft drinks, and fresh fruit

• Regular team lunches

• Charity matched funding for employee fundraising activities

• Active sports and social club with regular events

• Employee-led wellbeing committee

• Fully funded annual social events, including a Christmas celebration, summer party, and firmwide outings