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Housing Assistant
ESINC18301_1751809469
Posted: 06/07/2025
- Up to £32000.00 per annum + Hybrid working
- Birmingham, West Midlands
- Contract/Interim
- Housing & Property Services, Housing Management
Are you an Administrator/Assistant Officer with experience in Social Housing? Sellick Partnership is assisting with the recruitment of a Housing Assistant to work within a Housing Association in Birmingham on a 6 month Fixed Term Contract. The role is to provide an efficient and effective high quality reception/income/administrative service whilst delivering high levels of customer services.
Housing Assistant (Income)
6 Month FTC
Birmingham, Hybrid - 1 day a week in the office
£32,206 per annum pro rata
35 Hours a week
As the Housing Income Assistant you will be required to carry out varied duties including:
- Cover all aspects of payments including direct debits, benefits and other payments into the business in relation to rents and service charges.
- Management and administration of tenants direct debits, housing benefits entitlements & contributions, rent transfers, queries, refunds, tenancy set up/amendments, former tenants arrears and overpayments, universal credit portal, legal administration support, raising of sublet invoices.
- Provide an initial income advice service to customers in housing need and those with a related enquiry, establish needs and sign post for further assistance as appropriate
- Assist with reception cover
- Deal with telephone and face-to-face income/rent arrears enquiries
Required skills and experience of the Housing Income Assistant
- Generic administration office tasks such as typing and telephone communication
- Housing knowledge, specifically Universal Credit and Benefits
- Good IT knowledge
- NVQ Level 2 or equivalent experience in an admin role
If you are interested, apply now. For more information contact Ebony at Sellick Partnership in the Derby Office.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Ebony Simpson
Principal Consultant