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If you are looking to become employable as a housing officer, it is important to learn about the skills you will need, as well as your responsibilities and prospects in the role. By becoming a housing officer, you will play a key role in supporting tenant/landlord relationships within local authority and housing association properties. But, more importantly, this role is vital in supporting people to live comfortably in their homes.
Housing officers have a crucial role to play in looking after rented properties for local authorities and housing associations, while equally supporting tenants; ensuring their rights are protected and their wellbeing is always taken into consideration. This is an important role with a lot of responsibility, and offers strong prospects for career advancement and development.
If you are considering applying for housing officer roles, it is important to get all the facts on what they entail, and what the entry requirements are. Here, we break down the basics of becoming a housing officer to help you make the right decisions about your career.
The central responsibility of a housing officer is to help manage tenant/landlord relationships on behalf of housing associations, local authorities, charities, and private sector employers, facilitating successful tenancies by ensuring tenants are properly supported at all times.
A standard housing officer job description may include all of the following day-to-day tasks:
Housing officer roles are largely patch based and will often require visits to specific properties and tenants' homes. Some housing officers will also be expected to attend court to seal with cases of rent arrears or anti-social behaviour, unless they have a more specialist team that will deal with this
Housing officers play a crucial role in helping their local neighbourhood housing office to foster better relationships with their tenants, ensuring that tenancy and leasehold agreements are upheld by both parties, and providing an important first point of contact for vulnerable tenants who require special support.
Statistics from the National Careers Service indicate that the average annual starting salary for housing officers is around £27,000 for a typical working week of 37 to 39 hours. This may rise to around £35,000 for a more experienced senior housing officer. Your starting salary will depend on your career background and location, so you will need to check local vacancies for a more accurate indicator of how much you could earn in your area of the country.
There are numerous pathways to securing a housing officer role with a local authority or housing association, and there are no specific academic qualifications that are essential for working in this field.
Some examples of the most popular routes to housing officer employment include:
It is possible to secure a housing association role without going down any of these routes, depending on whether you can demonstrate relevant skills and experience in another way. While graduate applicants may be looked at favourably when it comes to larger housing associations, experience will always outweigh qualifications.
No matter which route you take, you should be able to demonstrate the following skills and capabilities, all of which are essential for success in the housing profession:
If you are successful in your career as a housing officer, there are numerous routes and opportunities that may help you to advance and develop your skills and career:
Each of these roles offers the scope to specialise in a particular area, such as working with vulnerable people or leading urban renewal projects. Because housing organisations and local authority bodies deliver important work in various areas, these roles will give you a chance to make a real difference in your career, while also building your skills and improving your earning power over time.
If you are looking to start a career as a housing officer, or require support in finding the right housing officer role for you, take a look at Sellick Partnership's housing management recruitment hub. We offer a complete recruitment service, and can help you find roles with housing associations, local governments and charities on a permanent, contract or temporary basis.
Visit our hub to browse the latest housing officer vacancies, or get in touch with our Housing & Property Services team today on 01332 542580.